Privacy Policy
Last updated: November 29, 2025
1. Information We Collect
We collect information that you provide directly to us when you:
- Vote in a competition
- Create an account as a host or organizer
- Contact us for support
- Subscribe to our newsletter
2. How We Use Your Information
We use the information we collect to:
- Process your votes and payments
- Provide customer support
- Send you transaction confirmations and receipts
- Improve our services
- Prevent fraud and ensure platform security
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who help us operate our platform (e.g., M-Pesa payment processing)
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@cenza.co.ke
Phone: +254 700 000 000